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Josh Powell Home Explosion: David Lovrak, 911 Dispatcher, Officially Reprimanded

First Posted: 04/19/12 12:32 PM ET Updated: 04/19/12 01:59 PM ET

A Washington state 911 dispatcher has received a written reprimand from his supervisor after handling the emergency call that Josh Powell had killed his sons and set fire to his home.

"The public trust has been shaken and therefore ... formal discipline is necessary and appropriate," Diana Lock, Assistant Director at the Pierce County Law Enforcement Support Agency, wrote in a letter to David Lovrak.

The reprimand is in regard to Lovrak's handling of a 911 call that was received on Feb. 5. The caller, social worker Elizabeth Griffin-Hall, said she had gone to Powell's house to supervise a visit with his sons, Charlie, 7, and Braden, 5, when he locked her out of the home. Griffin-Hall said she smelled gas and feared for the safety of the children.

Lovrak questioned Griffin-Hall for nearly seven minutes and at one point in the call said authorities "have to respond to emergencies, life-threatening situations first." Griffin-Hall replied, "This could be life-threatening!"

Twenty-two minutes elapsed before help arrived at the Powell home. During that time, police say Powell attacked his children with a hatchet. Afterward, a fire engulfed the home. Powell and his children were killed in the gas-fueled explosion.

SUSAN POWELL CASE PHOTOS: (Article Continues Below)

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  • Father Kills Sons And Self

    Pierce County sheriff's deputies and Graham firefighters work through the wreckage of a home in Graham, Wash. where the bodies of Josh Powell and his two sons were found on Feb. 5, 2012 in a double-homicide suicide. The boys had just been brought by a Child Protective Services worker to Powell's home for a supervised visit when police say the dad deliberately blew up the house. A judge had denied the previous week a request by Powell to regain custody of his sons, who had been living with the parents of his missing wife, Susan.

  • Pierce County sheriff's officials said it appears Josh Powell used an accelerant to increase the power of a gas fire that he intentionally set to kill himself and his two sons inside his Graham, Wash., home on Feb. 5, 2012. The saga of the Powell family began in 2009 when Josh Powell reported that his wife, Susan, had gone missing. That night he claimed he took his sons on an overnight camping trip in freezing temperatures.

  • Aerial View Of Josh Powell's Home

    The explosion at Josh Powell's home left smoldering remains in Graham, Wash. Police say Powell deliberately detonated the home moments after a Child Protective Services worker brought his sons Braden, 5, and Charles, 7, for a supervised visit.

  • Braden And Charlie Powell

    This undated photo provided by Chuck and Judy Cox shows their grandsons Braden, left, and Charlie Powell. (AP Photo/Courtesy Chuck and Judy Cox)

  • Chuck Cox, Braden Powell, Charlie Powell

    This undated photo provided by Chuck and Judy Cox shows them with their grandsons, Charlie, left, and Braden, right. Charlie and Braden were killed along with their father, Josh Powell, on Sunday in what police said was an intentional fire set by Powell. The Coxes are the parents of Powell's wife, Susan, who has been missing since 2009. (AP Photo/Courtesy Chuck and Judy Cox)

  • Braden And Charlie Powell

    This undated photo provided by Chuck and Judy Cox shows Braden, left, and Charlie Powell. (AP Photo/Courtesy Chuck and Judy Cox)

  • Police and other officials from Washington state and Utah view charred rubble, Monday, Feb. 6, 2012, at of the home where Josh Powell and his two sons were killed in the fire Powell set Sunday. (AP Photo/Ted S. Warren)

  • In this pool photo provided by the Pierce County Sheriff's Dept., a melted gas can is marked with an evidence flag, Monday, Feb. 6, 2012, in the rubble of the home in Graham, Wash., where Josh Powell and his two sons were killed. (AP Photo/Pierce County Sheriff's Dept., Ed Troyer, Pool)

  • Susan Cox Powell

    This image from<a href="https://www.facebook.com/pages/Friends-and-Family-of-Susan-Cox-Powell/158207040909324" target="_hplink"> Friends and Family of Susan Cox Powell</a> Facebook page shows missing Utah mother Susan Cox Powell. Powell has been missing since December 6, 2009. Her husband Josh Powell was a person of interest in her disappearance before he killed himself and their two sons on Feb. 5, 2012.

  • Chuck And Judy Cox

    Chuck and Judy Cox, the parents of missing Utah mother Susan Cox, talk to reporters at their home in Puyallup, Wash., Monday, Feb. 6, 2012. They had custody of their grandchildren, Charlie and Braden Powell, who were killed by their father Josh Powell during a supervised visit to his house on Sunday. Their daughter Susan Cox Powell went missing in December 2009 from the West Valley City, Utah home where she lived with her husband and sons. (AP Photo/Ted S. Warren)

  • Candlelight Vigil

    Supporters held an impromptu candlelight vigil for Braden and Charlie Powell, who were killed by their father Josh when he deliberately torched his Graham, Wash. home on Feb. 5, 2012. The brothers had been living with their maternal grandparents in a simmering custody dispute stemming from their mother's disappearance in Utah in 2009.

  • Flowers and two stuffed animals are left near crime-scene tape, Monday, Feb. 6, 2012, near the home where Josh Powell and his two sons were killed Sunday, in Graham, Wash., in what police said appeared to be a deliberately set fire. Powell's wife Susan went mysteriously missing from their West Valley City, Utah, home in December 2009. (AP Photo/Ted S. Warren)

  • Mourners posted signs and lit candles at Carson Elementary School in Puyallup, Wash. where Braden and Charles Powell attended school. The brothers were killed in an explosion caused by their father Josh Powell at his home on Feb. 5, 2012 -- days after a judge denied his request to regain custody of them.

  • A Pierce County fire investigator works his way through charred rubble, Monday, Feb. 6, 2012, at the home where Josh Powell and his two sons were killed Sunday, in Graham, Wash., in what police said appeared to be a deliberately set fire. Powell's wife Susan went mysteriously missing from their West Valley City, Utah, home in December 2009. (AP Photo/Ted S. Warren)

  • Josh And Braden Powell

    In this Aug. 19, 2011 photo, Josh Powell plays with his son Braden in a park near his home, in Puyallup, Wash. Powell had long been a person of interest in his wife. (Rick Egan | The Salt Lake Tribune Friday, August 19, 2011)

  • This photo from Facebook shows Susan Cox Powell in December of 2008.

  • A flier seeking information on the whereabouts of Susan Powell, who was reported missing Dec. 7, 2009, in Utah, is shown, Thursday, Dec. 17, 2009, at a press conference in Puyallup, Wash. Powell's family said Thursday they are saddened but not surprised that her husband Josh Powell has been named a person of interest in the investigation.

  • Josh Powell

    Josh Powell, the husband of Susan Powell, stands with supporters after a candle light vigil for his wife at the Church of Jesus Christ of Latter-day Saints in Puyallup, Wash., Sunday Dec. 20, 2009.

  • Judy Cox, the mother of Susan Powell, who was reported missing Dec. 7, 2009, in Utah, becomes emotional during a press conference, Thursday, Dec. 17, 2009, in Puyallup, Wash. Powell's family said Thursday they are saddened but not surprised that her husband Josh Powell has been named a person of interest in the investigation.

  • Charlie Powell

    This undated photo provided by Chuck and Judy Cox shows Charlie Powell, who was killed along with his brother Braden by their father Josh Powell in a double-murder suicide. (AP Photo/Courtesy Chuck and Judy Cox)

  • Braden Powell With HIs Grandmother Judy Cox

    In this undated photo provided by Chuck and Judy Cox, Judy Cox, right, sits at a table with her grandson Braden. (AP Photo/Courtesy Chuck and Judy Cox)

  • Braden Powell

    This undated photo provided by Chuck and Judy Cox shows Braden Powell. (AP Photo/Courtesy Chuck and Judy Cox)

  • Chuck Cox With Grandsons Charlie And Braden Powell

    In this undated photo provided by Chuck and Judy Cox, Chuck Cox sits with his grandsons, Charlie, left, and Braden, right, at the Coxes home in Pullayup, Wash. (AP Photo/Courtesy Chuck and Judy Cox)

  • Chuck Cox With Braden And Charlie Powell

    In this undated photo provided by Chuck and Judy Cox, Chuck Cox plays with his grandsons, Charlie, right, and Braden, left. (AP Photo/Courtesy Chuck and Judy Cox)

At the time of his death, Powell had been under scrutiny by Utah police since December 7, 2009, the day his wife, Susan Powell, was reported missing from their home in Utah. At the time, Josh Powell told police he had been camping with their two children, then ages 2 and 4, and had last seen his wife around midnight. Suspicious of his story, investigators named Powell a "person of interest" in his wife's disappearance. Not long after, Powell and his two children moved back to his hometown of Puyallup, Wash. Susan Powell remains missing.

According to the disciplinary letter, Lovrak, an 18-year veteran of the agency, has received four previous rebukes. However, Local also acknowledged Lovrak has received 38 "commendations, compliments, and/or letters of thank you" during his career.

In regard to the Powell call, Lock said Lovrak violated four Law Enforcement Support Agency policies in his handling of the call.

"You have undergone local and national scrutiny, have admitted your errors and have identified the ways you will correct and improve your call handling in the future," the letter reads.

The letter will be added to Lovrak's personnel file.

READ THE DISCIPLINARY LETTER:

David Lovrak

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